FAQ

FREQUENTLY ASKED QUESTIONS

Here are some useful tips that you can follow to care for your MJJ jewellery:

  • Keep each piece of MJJ jewellery separately in a pouch or soft lined box
  • Remove your jewellery whilst cleaning, gardening and during sporting activities, including swimming (chlorine can cause damage to all metals).
  • Protect your jewellery from chemicals, including nail varnish remover, perfume and hairspray. Household cleaning fluids can also cause scratches and reduce the lustre of the metal.
  • Avoid exposure to sunlight and heat / cold.
  • Thoroughly dry your jewellery after contact with water.
  • Clean your jewellery regularly using a professional jewellery cleaning product (Always read the manufacturers instructions).

Your goods will be sent within five working days either via Courier Post (domestic delivery) or via FedEx (International delivery)

MJJ are able to offer an alteration service, should you wish to alter your piece of MJJ, for example, adding precious / semi-precious stones. Please contact us at info@michaeljohnjewellery.com and we will be happy to discuss this with you

Appointments can be made to visit our offices and workshop to discuss repairs, alterations or bespoke jewellery pieces by contacting us at info@michaeljohnjewellery.com